KIVA Request for Service System [KIVA]

Database End-User Tools

KIVA Request for Service System

KIVA

KIVA Request for Service System -- Complaint Tracking (KRFS) automatesthe process of receiving, investigating, and making up work orders toserve a request. Service calls and complaints from any source are easilymanaged. It is fully integrated with the other KIVA systems. Easy accessusing the open-ended structure allows an unlimited number of memos.Reports include prioritized "to do" lists based on user-selected rankingcriteria. Follow-up action lists are printed on demand at any time,giving the action to be taken, the complaintant, and the dates foraction. In addition, person(s) to report back to upon completion ordetermination of appropriate alternative action are tracked.The target market for KRFS is commercial and government agenciesinterested in tracking, reporting, and manipulating complaints orrequests for services associated with parcels.

Language: C, ORACLE
Source Avail: No
Product Special Handling: ORACLE
Operating Systems: Solaris Sparc 1.0 Solaris x86 2.1

KIVA
5525 S 900 E Ste 325
Salt Lake City, UT 84117
USA
Phone: (801) 261-2617
Fax: (801) 268-8262